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Parent Theme Issue

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  • Version 9
    Eva Browne-Paterson
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    I bought the coupon theme and installed the cp9 theme, then chose the classic child theme & activated it. Then I received the following error: Error: The parent theme is missing. Please install the “DT9” parent theme. I searched the forum but couldn’t find where to download it. Can you point me in the right direction thank you?

    I tried deleting the classic child theme then reinstalling and had the same error, but found a link to install the parent theme. This is the error message I received:

    Installing Theme: Child Theme 1

    Downloading installation package from http://www.premiumpress.com/_childthemesv9/download.php?key=DT9…

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme contains no files.

    Theme installation failed.

    I submitted a support ticket 48 hours ago but no answer! Not happy so far as I haven’t been able to setup my site properly yet and I’m on a tight schedule… Can anyone help please? Would greatly appreciate it.

    May 17, 2020 at 10:31 pm
  • James D
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    Beginner
    Members Only Content

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    May 17, 2020 at 10:56 pm
  • Eva Browne-Paterson
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    May 18, 2020 at 12:04 am
  • James D
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    May 18, 2020 at 12:05 am
  • Eva Browne-Paterson
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    May 18, 2020 at 12:12 am
  • James D
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    May 18, 2020 at 1:07 am

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