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Version 9
Eva Browne-Paterson
0 points
Beginner
I bought the coupon theme and installed the cp9 theme, then chose the classic child theme & activated it. Then I received the following error: Error: The parent theme is missing. Please install the “DT9” parent theme. I searched the forum but couldn’t find where to download it. Can you point me in the right direction thank you?
I tried deleting the classic child theme then reinstalling and had the same error, but found a link to install the parent theme. This is the error message I received:
The package could not be installed. The theme contains no files.
Theme installation failed.
I submitted a support ticket 48 hours ago but no answer! Not happy so far as I haven’t been able to setup my site properly yet and I’m on a tight schedule… Can anyone help please? Would greatly appreciate it.
I bought the coupon theme and installed the cp9 theme, then chose the classic child theme & activated it. Then I received the following error: Error: The parent theme is missing. Please install the “DT9” parent theme. I searched the forum but couldn’t find where to download it. Can you point me in the right direction thank you?
I tried deleting the classic child theme then reinstalling and had the same error, but found a link to install the parent theme. This is the error message I received:
Installing Theme: Child Theme 1
Downloading installation package from http://www.premiumpress.com/_childthemesv9/download.php?key=DT9…
Unpacking the package…
Installing the theme…
The package could not be installed. The theme contains no files.
Theme installation failed.
I submitted a support ticket 48 hours ago but no answer! Not happy so far as I haven’t been able to setup my site properly yet and I’m on a tight schedule… Can anyone help please? Would greatly appreciate it.
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