as the title suggests I’m completely new to all this and after reading up on it I came to the conclusion that premiumpress auction theme was the way forward as it allowed me to access a ready made auction site with no experience needed.
ive had a go with it the last few days and I have absolutely no idea what I’m doing and its really frustrating me to the point I just want my money back.
how do I go about getting a full refund as everytime I try to access the live chat function its telling me that the operators are busy which again I find really frustrating.
any help would be greatly appreciated.
You can submit a support ticket here with your request for refund https://www.premiumpress.com/ticket/
Hello John, You can use the tutorials to setup the theme.Plus you can always post any question in the forum if you get stuck Video Tutorials:https://www.youtube.com/user/premiumpressvideos/videos Manuals: https://www.premiumpress.com/documentation/
My cuestion is why not have support in chat is not work more why not delet the web
You can call chat support now if you want
Or you can also submit a ticket here https://premiumpress.com/ticket/ so technical support department can help you with your issues
i send ticket but not fix the option buy and bid in the mobile web
your ticket has been replied.
please reply to the ticket for it to be updated.
I asked a follow up question from the ticket.
If you can reply and specify the issue via ticket so we can proceed in fixing what your issue it.
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