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ppt_benstonium14-06-19_98896525

Login Not Working?

I have set up the Video Theme Version 8.9.5 and I am trying to test log-in as a Subscriber here: https://myteachersidekick.com/wp-login.php?action=login (User Name: steve PW: ben) but nothing happens. Is that what is supposed to happen, or do I have something set up improperly? When the link to "My Account" is clicked and the same login is attempted, it redirects to the Account page properly. But a problem arises when a user types their password incorrectly, they are redirected to https://myteachersidekick.com/wp-login.php and entering the correct password doesn't send them to "My Account" as expected (because the "&redirect_to=%2Fmy-account-2%2F" is removed). If this is how the theme is designed, and not an error on my end, is there a section of code within the theme that I can update that will make this more user friendly / intuitive?

Created: June 14, 2019 at 11:26 am
  • In: Video Theme
  • Started by: benstonium
  • 2 members left 2 comments
  • Last reply from: benstonium
  • Last activity: 1 year ago

  • Marie
    Marie
    June 18, 2019 at 1:56 am

    hi,

    I think your ticket has been replied already.

    please update if this is resolved so we can close

    thank you


  • benstonium
    June 19, 2019 at 3:29 am

    This problem has been resolved. The issue was with a ModSecurity rule on my server which denied access when “POST to wp-login.php without redirect_to”.

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