error upload imagen in mobile


  • ROLANDO
    Newbie 48 points
    January 8, 2020 at 9:12 am

    any have problem upload one image in mobile . not upload and send error and in computer work fine

  • Marie
    Marie
    Super Guru 1,818 points
    January 9, 2020 at 2:13 am

    hi Rolando,

    do you have a url we can so try


  • ROLANDO
    Newbie 48 points
    January 10, 2020 at 12:23 am

    hi is in spanish web the problem upload imagen 2mb for take whit phone or resoluttion is 2000×1000 or more is not posible upload and
    all take whit phone now have higth resolution https://subastasmexicali.com/

  • Mark Fail
    Mark Fail
    Super Guru 13,013 points
    January 12, 2020 at 7:48 am

    Check your PHP max upload size with your hosting provider, we have no limitations within the theme so it’s likly your hosting has set the max upload size to 2MB which is the PHP standard/default setting.


  • ROLANDO
    Newbie 48 points
    January 15, 2020 at 2:52 am

    mark i have 10 mb in php


  • ROLANDO
    Newbie 48 points
    January 15, 2020 at 10:00 am

    mark i see the problem is the resolution only acept 1100×1100 down where change the option for acept the resolutions?

  • Marie
    Marie
    Super Guru 1,818 points
    January 16, 2020 at 4:15 am

    hi Rolando,

    what exact version of the theme are you using? because this has been corrected with the latest versions already

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