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DT9: Mobile View is Shown on Desktop View


  • Naveed
    Newbie 37 points
    March 9, 2019 at 7:25 am

    I turned on Mobile Display on DT 9, My website gives same Mobile view on Desktops as well.
    I tried removing Cache as well. Still same.
    If mobile display is disaster, so shall I turn it off?

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  • JamesD
    JamesD
    Super Guru 1,345 points
    March 9, 2019 at 8:21 am

    Hello Naveed,
    I took a look at your site and seen the desktop version.
    Have you cleared browser sessions?


  • Naveed
    Newbie 37 points
    March 9, 2019 at 8:25 am

    Yes, I tried using on Incognito mode as well. Some URLs show Desktop version, some show Mobile Display on Desktop.

    Example Mobile Display on:

    Magnitude Advertising


    https://businessfinder.ae/listing-category/business-services-support-supplies/

    Shuraa – Business Setup & Company Formation in UAE

  • JamesD
    JamesD
    Super Guru 1,345 points
    March 9, 2019 at 8:39 am

    @Naveed
    Ok, I see it now.
    Do you know the steps to take to replicate a page to display like that?


  • Naveed
    Newbie 37 points
    March 9, 2019 at 8:49 am

    @James

    Sorry, I don’t know the process for it. I’ll be grateful if you explain the same.

    Actually, I duplicated the whole website on a sub-domain and started working to convert it according to DT9, when I saw that everything works fine. I transferred it to the main domain.

  • JamesD
    JamesD
    Super Guru 1,345 points
    March 9, 2019 at 8:57 am

    @Naveed
    Being able to replicate the process would give an idea where to start troubleshooting. It’s difficult to tell without being able to replicate the error.


  • Naveed
    Newbie 37 points
    March 11, 2019 at 5:24 am

    I think I’ve found the fix for it.
    I just edited the listing again and just hit update again. This has saved the listing as normal now.

  • JamesD
    JamesD
    Super Guru 1,345 points
    March 11, 2019 at 9:04 pm

    Thanks for the update Naveed. Glad to hear you got it corrected.

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