DT9: Mobile View is Shown on Desktop View

I turned on Mobile Display on DT 9, My website gives same Mobile view on Desktops as well. I tried removing Cache as well. Still same. If mobile display is disaster, so shall I turn it off?

Created: March 9, 2019 at 7:25 am
  • In: Directory Theme
  • Started by: Naveed
  • 2 members left 7 comments
  • Last reply from: JamesDJamesD

  • JamesD
    March 9, 2019 at 8:21 am

    Hello Naveed,
    I took a look at your site and seen the desktop version.
    Have you cleared browser sessions?

  • Naveed
    March 9, 2019 at 8:25 am

    Yes, I tried using on Incognito mode as well. Some URLs show Desktop version, some show Mobile Display on Desktop.

    Example Mobile Display on:
    Magnitude Advertising

    Shuraa – Business Setup & Company Formation in UAE

  • JamesD
    March 9, 2019 at 8:39 am

    Ok, I see it now.
    Do you know the steps to take to replicate a page to display like that?

  • Naveed
    March 9, 2019 at 8:49 am


    Sorry, I don’t know the process for it. I’ll be grateful if you explain the same.

    Actually, I duplicated the whole website on a sub-domain and started working to convert it according to DT9, when I saw that everything works fine. I transferred it to the main domain.

  • JamesD
    March 9, 2019 at 8:57 am

    Being able to replicate the process would give an idea where to start troubleshooting. It’s difficult to tell without being able to replicate the error.

  • Naveed
    March 11, 2019 at 5:24 am

    I think I’ve found the fix for it.
    I just edited the listing again and just hit update again. This has saved the listing as normal now.

  • JamesD
    March 11, 2019 at 9:04 pm

    Thanks for the update Naveed. Glad to hear you got it corrected.

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