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Customer upload image not working

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  • Version 9
    Tara Pollman
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    We have recently launched this new site with the Classified theme. Since we’ve opened it to the public, we’ve had new ads coming in. Of the 5 that are new, only 2 of them display the photos properly. (1 I fixed so now that makes 3) The other 2 do not display any photos even though the customers did upload photos.

    I initially thought it was because the photos were too big so I installed the ‘Resize image after upload’ plugin. So now, not only did the photos not work, they were also deleted after this plugin has tried to resize them but were unable to. So now I can’t even go in and fix the listings because there are no photos in the library for these listings.

    I can’t assume that 3 out 5 people did something wrong. For the listing that I fixed, prior to the plugin install, the photos were .JPG and there was nothing wrong with the pictures so I have no idea why they would not display. They were 4-5 megs so I figured the size was the issue but apparently not. Something else is wrong.

    Here’s the link:
    https://dragboatcity.com/listing-category/boats-for-sale/

    Any ideas as to how to fix this issue?

    December 14, 2013 at 9:33 pm
  • Leo Torres
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    January 5, 2014 at 3:19 am
  • Tara Pollman
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    January 6, 2014 at 2:52 am
  • Ying XIE
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    January 6, 2014 at 3:08 am
  • Mark Fail
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    January 6, 2014 at 4:20 am
  • Leo Torres
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    February 2, 2014 at 5:31 am
  • John Libonati
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    January 12, 2017 at 7:53 pm

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