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Coupons automatically move to draft

  • neaarts
    neaarts
    Newbie 25 points
    August 2, 2014 at 5:15 am

    Everyday I find certain number of coupons moving to draft automatically. Is this a bug. What is the reason for this? Please help.
    Thanks in advance

  • May
    May
    Senior Member 111 points
    August 2, 2014 at 1:26 pm

    This happens to me too.

    The listing expiry field gets filled in somehow and moves to draft once the expiry date has been reached.

    I have no idea how this happens because I don’t use the listing expiry field.

  • Clive
    Clive
    Super Guru 1,818 points
    August 2, 2014 at 1:58 pm

    If no expiry date is set, the system sets a 30 day expiry by default.

    When this is reached, the coupon is moved to drafts.

  • May
    May
    Senior Member 111 points
    August 2, 2014 at 2:01 pm

    This only happens to some listings though – not all?

  • neaarts
    neaarts
    Newbie 25 points
    August 4, 2014 at 9:39 am

    I dont want to move the coupon to draft.. what can be done…

  • Binesh
    Binesh
    Elite Member 431 points
    August 4, 2014 at 9:55 am

    I also face this issue (Just a few coupons). Not sure what is the cause… I had to edit and publish the coupons again.

  • Clive
    Clive
    Super Guru 1,818 points
    August 4, 2014 at 10:16 am

    Perhaps mark could alter how the expiry field works if enough people ask for it?

    i.e. if no expiry date is set, then the system doesn’t automatically assign one.

  • May
    May
    Senior Member 111 points
    August 4, 2014 at 10:28 am

    I think it might be a bug that it fills the listing expiry even though the user does not assign one. Needs to be rectified.

  • thomas
    thomas
    Newbie 13 points
    August 4, 2014 at 4:15 pm

    This happens to me sometimes also, I found that some how the Listing Expiry Date also had a date in it causing the coupon to change to draft status. I do not know how this happens as I only used the Coupon Expiry Date.

  • neaarts
    neaarts
    Newbie 25 points
    August 5, 2014 at 3:38 am

    Mark… Please help…. We dont want the coupons to move to draft when the expiry date is reached…

  • Mark Fail
    Mark Fail
    Super Guru 12,819 points
    August 5, 2014 at 5:01 am

    send me a ticket and ill check your setup.

  • neaarts
    neaarts
    Newbie 25 points
    August 5, 2014 at 6:31 am

    Mark.. I have submitted a ticket….

  • Mark Fail
    Mark Fail
    Super Guru 12,819 points
    August 6, 2014 at 12:04 pm

    in 6.6.0 i added a on/off switch for expiry features so you can disable the entire expiry feature.

    admin -> general setup -> listing setup

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