Coupons automatically move to draft

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Coupons automatically move to draft

August 2, 2014
neaarts neaarts
  • neaarts
    neaarts
    Newbie 25 points

    Everyday I find certain number of coupons moving to draft automatically. Is this a bug. What is the reason for this? Please help.
    Thanks in advance

    August 2, 2014 at 5:15 am
  • May
    May
    Senior Member 111 points

    This happens to me too.

    The listing expiry field gets filled in somehow and moves to draft once the expiry date has been reached.

    I have no idea how this happens because I don’t use the listing expiry field.

    August 2, 2014 at 1:26 pm
  • Clive
    Clive
    Super Guru 1,818 points

    If no expiry date is set, the system sets a 30 day expiry by default.

    When this is reached, the coupon is moved to drafts.

    August 2, 2014 at 1:58 pm
  • May
    May
    Senior Member 111 points

    This only happens to some listings though – not all?

    August 2, 2014 at 2:01 pm
  • neaarts
    neaarts
    Newbie 25 points

    I dont want to move the coupon to draft.. what can be done…

    August 4, 2014 at 9:39 am
  • Binesh
    Binesh
    Elite Member 431 points

    I also face this issue (Just a few coupons). Not sure what is the cause… I had to edit and publish the coupons again.

    August 4, 2014 at 9:55 am
  • Clive
    Clive
    Super Guru 1,818 points

    Perhaps mark could alter how the expiry field works if enough people ask for it?

    i.e. if no expiry date is set, then the system doesn’t automatically assign one.

    August 4, 2014 at 10:16 am
  • May
    May
    Senior Member 111 points

    I think it might be a bug that it fills the listing expiry even though the user does not assign one. Needs to be rectified.

    August 4, 2014 at 10:28 am
  • thomas
    thomas
    Newbie 13 points

    This happens to me sometimes also, I found that some how the Listing Expiry Date also had a date in it causing the coupon to change to draft status. I do not know how this happens as I only used the Coupon Expiry Date.

    August 4, 2014 at 4:15 pm
  • neaarts
    neaarts
    Newbie 25 points

    Mark… Please help…. We dont want the coupons to move to draft when the expiry date is reached…

    August 5, 2014 at 3:38 am
  • Mark Fail
    Mark Fail
    Super Guru 12,814 points

    send me a ticket and ill check your setup.

    August 5, 2014 at 5:01 am
  • neaarts
    neaarts
    Newbie 25 points

    Mark.. I have submitted a ticket….

    August 5, 2014 at 6:31 am
  • Mark Fail
    Mark Fail
    Super Guru 12,814 points

    in 6.6.0 i added a on/off switch for expiry features so you can disable the entire expiry feature.

    admin -> general setup -> listing setup

    August 6, 2014 at 12:04 pm
Viewing 13 posts - 1 through 13 (of 13 total)

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