Viewing 10 posts - 1 through 10 (of 10 total)
steven

Blog comment error

Hi guys, for some reason i can not leave a comment on any of my blogs. please see screenshot. Have i set up the blogs incorrectly do you think? Thanks in advance.

Created: September 15, 2016 at 1:48 pm


  • Josh
    September 15, 2016 at 1:49 pm

    Hello Steven,
    Which theme version are you using please?Please provide url

  • steven
    steven
    September 15, 2016 at 1:50 pm

    Screenshot size is to large to upload. The error message after trying to post a comment reads.
    ERROR: The validation answer is incorrect

  • steven
    steven
    September 15, 2016 at 1:51 pm

    Hi Josh,

    Auction theme
    https://www.findmytackle.co.uk

    Thanks

    Steve

  • steven
    steven
    September 15, 2016 at 2:31 pm

    i think i know what i have done. i created blog posts not categories i just noticed. going to retry.

  • steven
    steven
    September 15, 2016 at 2:55 pm

    no still not working.


  • Josh
    September 15, 2016 at 3:05 pm

    Try disabling all your plugins first

  • steven
    steven
    September 15, 2016 at 3:49 pm

    all plugins are off Josh still get the same error message ERROR: The validation answer is incorrect

    Is this one worth raising a ticket for?

    Thanks Steve

  • steven
    steven
    September 15, 2016 at 3:58 pm

    hmmm i think it is the jetpack plugin causing the problem. After a couple of minutes turning jetpack off the blogs work ok.

    Maybe need a different plugin.

    Thanks Josh

    Steve


  • Josh
    September 15, 2016 at 4:18 pm

    Thanks for updating Steven 🙂

Copyright © 2010-2020 PremiumPress Limited.

secure payments