No good start at all

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  • Angela
    Newbie 3 points

    Hallo JamesD,

    thank you so much for your support.

    While in WP admin, can you click on the the PremiumPress link (the menu item may say Installation) and see a page with a Save Settings button? (Sorry, I don’t recall the exact page/location.)

    No, I have not. On the website, where I wanted to install the classifieds theme I see in wp admin (left sidebar) a link “installation” with a lock and when I click on it, I receive the form, where I have to insert license key, email, choose template and confirm the terms. I click on “Install Themes” and after this I get the errro message mentioned in my previous post. Nothing else.

    In my premiumpress account I see a license key and this is exactly the order number of my purchase.

    And I received two emails that I tried to install with a wrong license key, sent from premiumpress to the admin email of the website with the failed installation. And in a few minutes I will get a third email, since I just triedt it again (I was hoping to find the save settings button somewhere).

    July 7, 2019 at 11:38 pm
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