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Do you see any messages when you use WP_DEBUG?
The debug setting will usually display various notices/warning/errors that are typically hidden from being displayed (site wide). It’s located within the wp-config.php file.
To turn it on…
Open the file, look for define('WP_DEBUG', false); and set it to true like define('WP_DEBUG', true);.
Add the snippet above if the setting doesn’t exist already.
After testing be sure to remove the line or set it to false
Submit your feature requests to our ideas board and it could be included in a future theme update.
or contact our support team