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Version 9
Tony Burgos
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Beginner
When a site visitor sends a message to a listing owner using the contact form, the listing owner gets the message from the admin’s email address. If the listing owner want’s to reply to the user who contacted him, he needs to read the message to retrieve the email address of the user and compose a new message with that address. Besides that, listing owner probably has to read the original message again to see the “message body” and reply accordingly.
This process is cumbersome to listing owners, sales could be lost.
Is there a way to change the “from” email address to that same the user wrote on the “contact form”, so the listing owner gets the message from “th user” instead of getting it “from the site”?
So, if the listing owner wants to reply, he will just click “Reply” button instead of having to compose a new message?
This is a design issue that affects all listing owners.
When a site visitor sends a message to a listing owner using the contact form, the listing owner gets the message from the admin’s email address. If the listing owner want’s to reply to the user who contacted him, he needs to read the message to retrieve the email address of the user and compose a new message with that address. Besides that, listing owner probably has to read the original message again to see the “message body” and reply accordingly.
This process is cumbersome to listing owners, sales could be lost.
Is there a way to change the “from” email address to that same the user wrote on the “contact form”, so the listing owner gets the message from “th user” instead of getting it “from the site”?
So, if the listing owner wants to reply, he will just click “Reply” button instead of having to compose a new message?
This is a design issue that affects all listing owners.
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