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User forced to renew (pay again) after editing listing

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  • Version 9
    Richard Knight
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    I’m wondering if anyone has come across this before. I’m finding that upon editing a listing which is not close to it’s expiry date, that sometimes the user is then forced to pay again in order to make the advert live. e.g. one one listing I have just made this happen to, there are still 149 days of validity there…., yet it’s been set to pending and taken offline as a result of a small edit.

    I don’t think this happens to all listings, however, I’ve just come across it and it’s a little hard to pin down more without some more testing which I shall now do.

    However….has anyone come across this? Any ideas on a setting somewhere which I may have missed which sets edited listings back to pending / draft / etc…?

    November 24, 2014 at 11:33 am
  • Richard Bonk
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    Beginner
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    November 24, 2014 at 11:39 am
  • Richard Knight
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    November 24, 2014 at 12:05 pm

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