Ticket not resolved for 2 weeks

  • Tsadik
    Tsadik
    Newbie
     
    13 points

    Well,

    I updated the theme, it was not a big update, maybe 2 version diffrance.
    After following the update instructions(updating through the customize tab), all the images from the main page disapeared.
    I opened a ticket and was told that I will have to manualy update each listing (not very funny).

    So I kept on trying to get the team to help or ask mark for help(he solved this issue for me once before), but no luck.

    Can anyone else have a look?
    ticket info:[#WXN-540-13250]: fallback image not showing after theme update

    Thank you.
    Eco


    Josh
    Josh
    Super Guru
     
    13,416 points

    Hello Tsadik,
    From which version did you update from?
    If you updated from the none responsive to responsive then you would need to add the images manually


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