Submission Limit Reached

I get this message both as admin and Subscriber:
“Submission Limit Reached
You have reached your membership submission limit. Please delete an existing listing or upgrade your membership.”

I have deleted all of the listings

‘One Listing Only’ is turned off under Listing Setup >Settings >Listing Setup Options

I have one free Listing package
I have one free Membership package that refers to the free Listing package and it is set to Max. number of listings 20.

When that didn’t work I tried it with the one free Membership package and no Listing packages.

I have tried turning on Listing Renewals and clicked on “Renew”

I have even tried deleting all of the original Listing and Membership packages and starting over from scratch.

And I still get the “Submission Limit Reached” error.

I have read the forum submissions on this subject and found none that helped.

Please help