STRIPE PAYMENT GATEWAY

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STRIPE PAYMENT GATEWAY

June 4, 2018
Jason Jason
  • Jason
    Jason
    Guru 831 points

    Hiya Mark Fail

    Can we get the TESTING API keys section in this please for testing mode ?

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    June 4, 2018 at 2:58 am
  • Jason
    Jason
    Guru 831 points

    Thanks in advance

    June 4, 2018 at 2:59 am
  • Mark Fail
    Mark Fail
    Super Guru 12,682 points

    Hi Jason

    Do you have an account with them i can use for testing?

    June 4, 2018 at 4:00 am
  • Jason
    Jason
    Guru 831 points

    Certainly do, everyone who has Stripe has Test data

    The plugin needs to attach for these type keys

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    June 4, 2018 at 6:05 am
  • Jason
    Jason
    Guru 831 points

    Reminder….

    July 3, 2018 at 8:47 pm
  • Mark Fail
    Mark Fail
    Super Guru 12,682 points

    It will be a while before i have time to update this plugin, the the live keys should be fine as i only tested this last week. The plugin is open source, your welcome to gave a go.

    July 5, 2018 at 5:30 pm
  • Liz
    Liz
    Elite Member 441 points

    Hi Mark Please can you update this Stripe before you start on a brand “NEW” theme. :)

    July 9, 2018 at 12:25 pm
  • Jason
    Jason
    Guru 831 points

    @ Mark, can we have this fixed PLEASE

    I just had conversation with Stripe and there is an issue with no reciepts being sent from Stripe to customers,,
    See Conversation here below between STRIPE and Myself, clearly showing issue in plugin his name is edel, my responses havent a name

    Edel Hi there, thanks for contacting us. I’ll be happy to help.

    Are we live chat yet ?

    Edel Hello Jason, I see you have an issue how can I help ?

    yes this is live chat

    Wondering how to have automatic reciepts sent out http://prntscr.com/kpc3ey
    Screenshot: https://prnt.sc/kpc3ey

    Im testing with my card and email but no auto reciepts sent

    Edel that no problem at all, if you go to business settings and customer email https://dashboard.stripe.com/account/emails
    Stripe: Login

    Yes But what about this: http://prntscr.com/kpc43b

    Wheres the auto send feature

    Edel you should see this option

    https://cdn.livechat-static.com/api/file/v2/lc/att-old/7016401/b148dd94f9755d934e427fe9d52bcde6/Screenshot%202018-09-01%20at%206.37.55%20AM.png

    you just click them and that activates auto receipts

    Done that 1 hr ago still nothing http://prntscr.com/kpc4e2

    Edel when a customer pays for an item they will receive a receipt if they enter their email

    No emails are coming into email inbox, I been waiting and nothing

    Edel They dont come to your email they go to the customer who makes the purchase

    It says that in my first image

    Edel https://stripe.com/docs/receipts
    Email Receipts
    Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for businesses of all sizes.

    Exactly, the customers not getting emails

    http://prntscr.com/kpc4tt

    Why does my image above say NO reciepts sent when this image says its suppose to http://prntscr.com/kpc4zh

    Edel I have found the issue you are taking the email address as the name and not the email you need to take an email field http://prntscr.com/kpc8lg

    you can see from the code here https://dashboard.st…s/evt_1D5RUtGVvrdeXxVsICnrnXWr
    Stripe: Login

    the stripe api will only recognise the email in the email field

    you will need to fill in this field on the charge when taking payments “receipt_email”: null,
    “receipt_number”: null,

    How you mean ?

    Edel https://stripe.com/d…hp#create_charge-receipt_email
    Stripe API Reference

    have you a developer involved in your project ?

    It wass a plugin from PrmiumPress

    Edel then you will need to contact them and explain that you want to add email receipts and would like it involved in the charge and show them the above link

    as they are currently not collecting the email address for the receipts which is why the customer isnt receiving it

    When you it was taking the name and not the email, can you show me where that was pls

    Edel Screenshot http://prntscr.com/kpc8yd

    if you take a look at the code we are being sent

    you can clearly see the email address is going in under the customer name

    it would need to be like this
    https://cdn.livechat-static.com/api/file/v2/lc/att-old/7016401/18368171e9d0b90fb8baa3570c9e1602/Screenshot%202018-09-01%20at%206.49.14%20AM.png

    so stripe recognising the instruction to send the receipt to the customer email

    it is all explained in this doc here

    however if you are using a plug in you can speak to them about it

    does that make sense ?

    sorta yes, Read

    Edel As I said If you speak to however has set up your charge system for your website. They can fix the issue and your receipts will sent for you. you can pass on the links I have given you to assist them

    September 1, 2018 at 6:07 am
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