WordPress Business Themes › Forums › General Discussion › STRIPE PAYMENT GATEWAY
Hiya Mark Fail
Can we get the TESTING API keys section in this please for testing mode ?
Thanks in advance
Do you have an account with them i can use for testing?
Certainly do, everyone who has Stripe has Test data
The plugin needs to attach for these type keys
It will be a while before i have time to update this plugin, the the live keys should be fine as i only tested this last week. The plugin is open source, your welcome to gave a go.
Hi Mark Please can you update this Stripe before you start on a brand “NEW” theme.
@ Mark, can we have this fixed PLEASE
I just had conversation with Stripe and there is an issue with no reciepts being sent from Stripe to customers,,
See Conversation here below between STRIPE and Myself, clearly showing issue in plugin his name is edel, my responses havent a name
Edel Hi there, thanks for contacting us. I’ll be happy to help.
Are we live chat yet ?
Edel Hello Jason, I see you have an issue how can I help ?
yes this is live chat
Wondering how to have automatic reciepts sent out http://prntscr.com/kpc3ey
Im testing with my card and email but no auto reciepts sent
Edel that no problem at all, if you go to business settings and customer email https://dashboard.stripe.com/account/emails
Yes But what about this: http://prntscr.com/kpc43b
Wheres the auto send feature
Edel you should see this option
you just click them and that activates auto receipts
Done that 1 hr ago still nothing http://prntscr.com/kpc4e2
Edel when a customer pays for an item they will receive a receipt if they enter their email
No emails are coming into email inbox, I been waiting and nothing
Edel They dont come to your email they go to the customer who makes the purchase
It says that in my first image
Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for businesses of all sizes.
Exactly, the customers not getting emails
Why does my image above say NO reciepts sent when this image says its suppose to http://prntscr.com/kpc4zh
Edel I have found the issue you are taking the email address as the name and not the email you need to take an email field http://prntscr.com/kpc8lg
you can see from the code here https://dashboard.st…s/evt_1D5RUtGVvrdeXxVsICnrnXWr
the stripe api will only recognise the email in the email field
you will need to fill in this field on the charge when taking payments “receipt_email”: null,
How you mean ?
Stripe API Reference
have you a developer involved in your project ?
It wass a plugin from PrmiumPress
Edel then you will need to contact them and explain that you want to add email receipts and would like it involved in the charge and show them the above link
as they are currently not collecting the email address for the receipts which is why the customer isnt receiving it
When you it was taking the name and not the email, can you show me where that was pls
Edel Screenshot http://prntscr.com/kpc8yd
if you take a look at the code we are being sent
you can clearly see the email address is going in under the customer name
it would need to be like this
so stripe recognising the instruction to send the receipt to the customer email
it is all explained in this doc here
however if you are using a plug in you can speak to them about it
does that make sense ?
sorta yes, Read
Edel As I said If you speak to however has set up your charge system for your website. They can fix the issue and your receipts will sent for you. you can pass on the links I have given you to assist them
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