I have installed Shop theme with no issue. However, child theme fails with ‘Theme Contains No Files’. I have copied files via SFTP and attempted to activate. However, ‘Activate Child Theme’ is not available and any other option to activate child theme fails.
I do see the error message below under normal themes page:
Style 4 – Shop Theme The parent theme is missing. Please install the “SP” parent theme.
As I explained earlier Shop Theme is installed and working fine.
There is an issue with wordpress when installing child themes.After getting the error please go back to Appearance >Themes and check if the child theme has already been installed.
If not installed you can install it manually:
-Access the the folder wp-content >themes located in your server/host (you can access the folder from your cpanel/host login section >file manager.You can also access the folder via ftp)
-Download the child theme zipped file >>http://childthemes.premiumpress.com/
-Unzip and upload the child theme at wp-content >theme (or upload then unzip)
-Go to Appearance >Themes >Activate child theme
Thanks for the response.The child theme folder and content is loaded. However, when I go to Appearance, the only option is ‘Child Themes’ and then ‘Install or Preview’. There is no option to activate the child theme. Choosing to install or preview/install both fail.
Have you installed the Parent Theme?Please send me your login details so I can check this for you >>email@example.com
I sent the login details over. Thanks for taking a look at the issue.
Hi when i try and install from preview i get this message.. Installation failed: The package could not be installed. The theme contains no files.
when i go and check in appearance i find i get .. this Broken Themes
The following themes are installed but incomplete.
Shop Blue – PremiumPress Child Theme The parent theme is missing. Please install the “SP” parent theme. Delete Install Parent Theme
HEALTH SHOP – PremiumPress Child Theme The parent theme is missing. Please install the “SP” parent theme. Delete Install Parent Theme.
any ideas please. ive tried installing i wp_content /themes but unsure exactly where to upload files. regards robert
Please see attached image on where you should upload the child theme in the folder wp_content >themes
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