Paypal Error

Paypal Error

February 12, 2018
Discopants Discopants
  • Discopants
    Discopants
    Newbie 35 points

    Hey guys

    Getting this error when customers are paying for their listing (see attached)

    It says:

    “You have entered an invalid amount. Please make sure that all punctuation marks are in the correct places and that you only include the number. For example, if the amount is £5.00 GBP, you would enter 5.00”

    Any ideas how to fix as can’t see anything entered incorrectly?

    Thank you
    D

    Attachments:
    You must be logged in to view attached files.
    February 12, 2018 at 2:40 pm

  • Roger
    Newbie 4 points

    I’m getting the same error.

    February 12, 2018 at 6:21 pm

  • Roger
    Newbie 4 points

    I set up a stripe account (free) and it works fine. Took about 15 minutes.

    February 12, 2018 at 8:01 pm
  • Marie
    Marie
    Super Guru 1,417 points

    hi Guys,

    as for the paypal error its been forwarded to Mark, I think its an API glitch . Mark is fixing it.

    sorry for the inconvenience

    February 13, 2018 at 8:28 am
  • Discopants
    Discopants
    Newbie 35 points

    Might actually try stripe, their fees seem alot cheaper

    February 13, 2018 at 9:22 am

  • iyad
    Newbie 2 points

    Any update regarding this issue ??

    June 2, 2018 at 8:22 pm
  • Mark Fail
    Mark Fail
    Super Guru 12,682 points

    @Discopants, whats your ticket id?

    June 2, 2018 at 11:11 pm
  • Jason
    Jason
    Guru 831 points

    I have noticed this only happens when the RECURRING PAYMENTS are enabled

    See image

    Attachments:
    You must be logged in to view attached files.
    June 3, 2018 at 12:03 am
Viewing 8 posts - 1 through 8 (of 8 total)

Didn't find what you were after?

Chat with us now

or contact our support team