How to???

August 25, 2016
Kashif Kashif
  • Kashif
    Kashif
    Senior Member 140 points

    Hi,

    I am currently using Responsive Directory Theme Version 8.9.4.
    long story short. before I had map option turned off I created custom fields for country state and city instead of the map, but now I wanted the option to be turned on for better search, now I have turned on the maps and deleted the custom fields which I created for listing location, and now how do remove the data was entered by the users. please see the pic for demo?

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    August 25, 2016 at 9:01 pm
  • Kashif
    Kashif
    Senior Member 140 points

    I just can not describe this as good because it I am very confused my self.

    August 25, 2016 at 9:17 pm
  • Josh
    Josh
    Super Guru 13,887 points

    Hello Kashif,
    You can remove this by accessing your database.Check the table wp_postmeta

    August 26, 2016 at 7:34 am
  • Kashif
    Kashif
    Senior Member 140 points

    hey josh, thanks for the reply, could you please tell me where can I find this file?

    August 27, 2016 at 5:20 pm
  • Dave Harris
    Dave Harris
    Super Guru 1,405 points

    Kashif, you will need to access your database via the php admin software that your provider offers.

    Usually phpMyAdmin.

    Make backups as your obviously not …. used to this part of web dev.

    Good luck or get someone to do it for you.

    August 27, 2016 at 5:39 pm
  • Kashif
    Kashif
    Senior Member 140 points

    Hey Dave, I’m still not sure, would I be able to find this in ftp or not? is there anymore instructions?

    August 27, 2016 at 6:39 pm
  • Dave Harris
    Dave Harris
    Super Guru 1,405 points

    Not via ftp no.

    Put a ticket in as I do not think you should mess with your database.

    Mark and Josh might help.

    August 27, 2016 at 7:07 pm
  • Josh
    Josh
    Super Guru 13,887 points

    Hello Kashif,
    Php admin is located in your cpanel/host control panel.Login to your host you should see the option

    August 28, 2016 at 11:28 am
  • Kashif
    Kashif
    Senior Member 140 points

    Hey Dave thanks.

    August 28, 2016 at 7:43 pm
  • Kashif
    Kashif
    Senior Member 140 points

    @Josh,
    I don’t use cpanel, my hosting is based in the UK is heart internet and they don’t use cpanel.

    August 28, 2016 at 7:44 pm
  • Josh
    Josh
    Super Guru 13,887 points

    Hello Kashif,
    I think you should conatact your host and ask them how you can access your Database

    August 29, 2016 at 2:42 pm
  • Kashif
    Kashif
    Senior Member 140 points

    hi Josh

    my host said link within the “MySQL Databases” page of the eXtend control panel, you can access the MySQL management page which is PHPMyAdmin panel.

    if that any helps.

    August 30, 2016 at 3:21 pm
  • Josh
    Josh
    Super Guru 13,887 points

    Hello Kashif,
    I have not come across a host without a PHPMyAdmin panel so very difficult to tell from your host message.Please post the full message sent by your admin

    August 30, 2016 at 5:40 pm
  • Kashif
    Kashif
    Senior Member 140 points

    Hello Josh, thank you so much for replying.

    this is exactly what they said.

    “Hi Kashif,

    Thanks for contacting us. If you use the “Manage” link within the “MySQL Databases” page of the eXtend control panel, you can access the MySQL management page which is PHPMyAdmin panel.”

    August 30, 2016 at 9:23 pm
  • Dave Harris
    Dave Harris
    Super Guru 1,405 points

    Try what they say :) I know it can be daunting first go. Just be careful what you delete.

    Josh will help you out a bit I expect.

    August 30, 2016 at 10:29 pm
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