Download Button Error?

  • Sean
    5 points

    Only users that register/login are able to download products without any problems. If an unregistered user (guest), clicks the download button, they pay via paypal however, when re-directed to the website, it doesnt recognise that they have paid, and asks them to pay to download again.

    The only time this is successful is when the person is registered and logs in?

    I have changed the text above the button to ask them to login and register before downloading but I still get several users that ignore this message and just click download.

    I have previously enabled the ‘users must be registered’ option but this doesnt allow them to view the product?

    Does anyone have a resolution for this error?

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