Directory lising admin cannot edit

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Directory lising admin cannot edit

June 4, 2018
 Michael

  • Michael
    Newbie 20 points

    I have the directory listing and I’ve been trying to update or renew other accounts listings. (they are lazy) so I try to do it from my admin login and it doesn’t take. This is especially true for renewals. I manually change the date, then hit the update button, it shows that it is updated then a few minutes later it shows expired again and isn’t listed on the map (or in the directory)

    The only way for me to get this to work is to change the password for each subscriber, then log in as that person and update the listing.

    Any advice would be appreciated.

    June 4, 2018 at 2:43 pm
  • Marie
    Marie
    Super Guru 1,504 points

    hi,

    did you checked the custom fields section? make sure the listing_expiry field is updated there, that would determine the expiry of the listing

    June 5, 2018 at 10:01 am
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