Claim Listing Plug In by Richard Bonk

I recently bought this plug in as it seemed like a good solution to the listing claiming problem.
When I test the clam form function as a person trying to claim a listing it seems to work.
HOWEVER I do not receive any admin emails to approve or decline.
Does anyone know how to fix this issue so it works properly? I have tried the support ticket and emailing Richard but have not gotten any response yet (however to be fair I have only given it a little over 24 hrs.)