A little lost… How do "subscribers" see the order manager


  • Wendy
    Newbie
     
    6 points

    Can users with roles other than administrator print off invoices? I can’t see a place where they can see a list of their orders and print off invoices.


    Josh
    Josh
    Super Guru
     
    13,103 points

    Hello Wendy,
    Users can view invoice under My Account >My Orders >Click ‘Order ID’ .See attached images

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    Josh
    Josh
    Super Guru
     
    13,103 points

    Print Invoice image attached

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    Wendy
    Newbie
     
    6 points

    Is there something in the back-end I have to turn on to activate that? I don’t see that at all. Can you give me a relative page url that would get me to that part of the account?

    Also, can you see unpaid orders there as well?


    Josh
    Josh
    Super Guru
     
    13,103 points

    Nothing needs to be activated.As long as you have made payment for an item then My Order section should appear automatically in My Account/Dashboard (Am referring to your site front-end not admin section).My account url should be something like http://mysite.com/my-account/ that is if you are using ‘Post Name’ option as your settings >permalinks



    Wendy
    Newbie
     
    6 points

    The user sees the orders HE has made, just not the things he has sold.



    Wendy
    Newbie
     
    6 points

    And the ‘my account’ link goes to the edit profile page.


    Josh
    Josh
    Super Guru
     
    13,103 points

    Ok.Send in a ticket I will check this for you >>http://s.premiumpress.com/index.php?/Tickets/Submit



    Wendy
    Newbie
     
    6 points

    Thanks, Done. Ticket #LAO-599-73374

    Is it ok if I restart plugins if I’ve confirmed that the problem is still there when the plugins are activated?


    Josh
    Josh
    Super Guru
     
    13,103 points

    I have created a test item in your site,bought it and paid.The ‘My Order’ section is displaying correctly.Please see attached image

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    Wendy
    Newbie
     
    6 points

    Yes, but that’s what you’ve bought. You put the seller as the allamerican user, and on that dashboard, I can’t see the sale or the invoice.


    Josh
    Josh
    Super Guru
     
    13,103 points

    Q1.Sorry,your question is not clear Wendy.Order details are displayed to the person whom bought the item (Buyer) and admin only.The buyer can only view order details of the item they bought not other users orders.
    Q2.Users can view invoice under My Account >My Orders >Click ‘Order ID’ .



    Wendy
    Newbie
     
    6 points

    The seller should be able to see and print orders/invoices of things he has sold for his records, though. And follow up on unpaid auctions that people have won but not paid for. How can he do that?


    Josh
    Josh
    Super Guru
     
    13,103 points

    Hello Wendy,
    Sorry there is no option for this currently.I have forwarded the suggestion to Mark Fail for consideration in the next theme updates.You can also add it here >> ideas.premiumpress.com


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