Customer Support

Our dedicated team of friendly support staff are on standby 24/7 to assist you with questions or problems you might have.

Chat with us right now using our popular live chat support system. We have staff working Mon-Fri around the clock to assist you with your questions.

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Live Chat Support Hours

  • Mon - Fri: 24 hours
  • Sat - Sun: closed
premiumpress live support

Support Recourses

Email / Ticket Desk

Our primary method of support. Visit now to create a support ticket and speak to one of our trained technical team.

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Community Forum

Chat with our PremiumPress members and discuss issues or seek advice in our busy online community forum.

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Video Tutorials

Watch and learn at your own pace with our collection or video tutorials for you to watch anytime anywhere.

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Theme Documentation

Here you'll find the latest theme documentation which descriptions in detail theme functionality and structure.

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FAQ & Sales Question

Have a sales question? Contact us right now via our live sales chat or give us a ring and we can discuss your needs.


Live Sales Chat

United Kingdom

(+44) 020-8144-0747
Mon - Fri (9am - 5pm)

Yes of course!

All theme code is provided 100% open source so you can customize and edit the theme anyway you want. If you need a hand we have a development area where you can get in touch with website designers.

We offer a 30 day money back guarantee. If you don't like it, just return it.

We want our customers to be 100% satisfied with their purchased.

If you are unhappy with the product and would like a refund simply let us know within 30 days of your purchase and we will refund your purchase.

Note, after 30 days we will not be able to refund your purchase.

Yes. Our themes work with WordPress Network and Multi-site setups.

You can use WordPress network to install multiple themes having multiple websites have have them all running under one copy of WordPress.

Yes you can.

We provide the English language file (.po) which can be easily translated into any language. You can also change text and import/export language files via the admin area of the theme.